At BrendanOConnor.com.au, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or use our resources related to heavy bulky air freight services in Australia.

1. Information We Collect

• Personal Data: such as your name, email address, phone number, and company details.
• Logistics & Freight-Related Data: information regarding cargo inquiries, freight forwarding needs, or oversized shipping requirements.
• Technical Data: including IP addresses, browser type, device information, and referral URLs.
• Cookies and Tracking Technologies: used for functionality, analytics, and improved user experience.

2. How We Use Your Information

We use the data we collect to:

• Respond to inquiries about air freight, logistics, and oversized cargo solutions.
• Provide resources about heavy bulky air freight in Australia and internationally.
• Improve website performance through Google Analytics.
• Ensure compliance with the Australian Privacy Act 1988 and GDPR principles.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Logistics partners, freight forwarders, and customs clearance agents.
• Service providers supporting hosting, analytics, and email communication.
• Regulatory authorities when required by law.

4. Cookies and Tracking Technologies

Cookies help us:

• Monitor traffic and user behavior.
• Remember preferences and improve content delivery.
• Deliver insights about freight forwarding and oversized cargo solutions.

You can control cookies via your browser settings.

5. International Data Transfers

As our services involve global logistics and air freight, personal data may be transferred outside Australia in compliance with applicable laws.

6. Data Security

We use SSL encryption, secure servers, and limited data retention policies to protect your data. While no system is fully secure, we take every reasonable step to safeguard information related to cargo and freight inquiries.

7. Your Rights

Depending on your location, you may have rights under the Australian Privacy Principles (APPs) or GDPR, including the right to:

• Access personal information we hold about you.
• Request correction or deletion of your information.
• Withdraw consent for certain uses.
• Lodge complaints with the Office of the Australian Information Commissioner (OAIC).

8. Third-Party Links

Our website may link to external logistics providers, freight companies, or aviation authorities. We are not responsible for their privacy practices.

9. Updates to This Policy

This Privacy Policy may be updated to reflect changes in freight regulations, data protection laws, or website practices.

10. Contact Us

If you have questions about this Privacy Policy, please contact us.